Technical Support
About us!
Our open source charts and commercial libraries are used by tens of thousands of financial sites across the planet, including whales đ like: CME, Refinitiv, Investopedia, Crunchbase, Binance, Bitcoin.com and many many others. Weâre also one of the worldâs biggest websites (#61 to be exact, according to Alexa Rankings), visited by 100s of millions of people every year. So if youâre interested in finance, chances are youâll have already seen us around the place.
Our mission is to help millions of people succeed in life, whatever that means for them, by providing the highest quality information in the smartest way so they can make the best-informed decisions possible. To do this, weâre looking for individuals to join a team where product quality means everything, where youâll be given the opportunity to develop your best work, and where the fruits of your labor will be seen by millions of people each and every day.
Our tech stack - Work with cutting-edge technologies
We are using the latest technologies, ensuring our team works on innovative and challenging projects: JavaScript, ReactJS, TypeScript with NodeJS, Python and Golang on the backend.
Your mission
We make the most advanced and reliable trading terminal and integrate the most popular brokers on our platform.
On the second line of technical support, you will deal with user tickets of special complexity, consulting with programmers and testers of our team. If you are interested in trading and like to compare evidence from logs - we are waiting for you!
What will you do:
- Technical analysis of user requests (without direct interaction with users)
- Bug detection based on cases from user requests
- Writing bug reports
- Maintaining technical documentation
- Interaction with QA and programmers
- Communicating with partners on the functioning of broker integrations and supporting users to resolve incoming issues
- Investigating complex trading incidents
What you bring:
- Technical background (IT training or, for example, writing trading bots for yourself)
- English level sufficient for correspondence and understanding of technical and regulatory documentation in the field of trading (B1 minimum)
- Ability to perceive and systematize a large amount of information
Itâll also be an advantage if you have experience in:
- Finance experience or knowledge of Trading
- Knowledge of TradingView đ
Additional information
This is a hyrbid role based in our Tbilisi office.
Our flexible working hours allow for a great work-life balance, and we provide comprehensive relocation packages for you and your family to ensure a smooth transition and a comfortable settling-in process. Additionally, we offer private health insurance as part of our benefits package, and much more. You can also enjoy all of our workplace perks!
- Permanent Contract
- Flexible Working Hours - Start your day when it suits you best within our wide range of entry hours.
- Hybrid Work Policy
- Relocation Package - We provide a comprehensive relocation package to support a smooth transition for you and your family.
- Private Health Insurance
- Performance Bonus
- Premium TradingView Subscription
- Annual Team Events - We know how to celebrate together!
TradingView is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. With 500 employees from 40 nationalities speaking nearly 20 languages, with 5 global offices where we foster inclusive and collaborative work environments.
- Department
- Engineering
- Locations
- Tbilisi
- Remote status
- Hybrid
About TradingView
Weâre TradingView, the largest social network and charting platform for traders and investors â used by 90 million users each month in over 180 different countries.
Technical Support
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